- – Manage a team delivering high-quality digital services to government partners.
- – Ensure adherence to operational processes for incident and service request management.
- – Foster a positive team culture while driving continual service improvement initiatives.
- – Plan and coordinate municipal infrastructure and capital projects from start to finish.
- – Develop project scopes, budgets, schedules, and procurement requirements effectively.
- – Administer contracts, monitor performance, and maintain relationships with contractors.
- – Develop annual event strategy and oversee execution of diverse events.
- – Manage event logistics, including venues, vendors, and on-site experiences.
- – Lead and mentor events team, ensuring alignment with budget and goals.