- – Initiate and lead planning and execution of renovation projects across properties.
- – Coordinate communication between internal teams, contractors, and design consultants.
- – Monitor site progress, ensuring compliance with safety standards and project timelines.
- Leadership stratégique pour la mise en œuvre de solutions CCaaS
- Gestion agile des projets et collaboration avec les parties prenantes
- Expertise en IA et transformation des centres d'appels
- – Lead and mentor a high-performing QA team, fostering a culture of innovation.
- – Define and implement modern QA strategies, ensuring testing standards and governance.
- – Design scalable automation frameworks using Python, enhancing test coverage and reliability.