- – Deliver healthcare infrastructure projects from planning to operations.
- – Coordinate with multidisciplinary teams to ensure project alignment and delivery.
- – Oversee technical specifications, cost estimation, and document coordination.
- Leadership stratégique pour la mise en œuvre de solutions CCaaS
- Gestion agile des projets et collaboration avec les parties prenantes
- Expertise en IA et transformation des centres d'appels
- – Lead and mentor a high-performing QA team, fostering a culture of innovation.
- – Define and implement modern QA strategies, ensuring testing standards and governance.
- – Design scalable automation frameworks using Python, enhancing test coverage and reliability.