- – Deliver early-stage programming, including workshops and cohort-based sessions.
- – Facilitate client intake, ensuring accurate data entry and resource assignment.
- – Track program metrics and report trends to enhance client experience and support.
- – Manage client relationships, ensuring 95%+ retention and contract renewals.
- – Identify and close new business opportunities, owning the full sales cycle.
- – Analyze market trends to deliver data-driven workforce solutions and strategies.
- – Manage client accounts and serve as the primary contact for account matters.
- – Build trusted relationships with stakeholders to understand business goals and needs.
- – Collaborate with teams to recommend IT solutions and prepare tailored proposals.