- – Prepare and serve espresso-based drinks, including lattes and cappuccinos.
- – Operate espresso machines and grind coffee to ensure quality beverage production.
- – Provide excellent customer service and manage inventory for smooth operations.
- – Lead change management workstreams and conduct stakeholder impact assessments.
- – Manage smaller transformation projects, coordinating timelines and resources effectively.
- – Design communication strategies and develop training materials for client engagement.
- Oversee QA platform management, vendor relations, and system upgrades.
- Develop automated testing solutions using Java, Selenium, and CI/CD.
- Collaborate with stakeholders to enhance QA processes and tool integration.