- – Prepare and serve espresso-based drinks, including lattes and cappuccinos.
- – Operate espresso machines and grind coffee to ensure quality beverage production.
- – Provide excellent customer service and manage inventory for smooth operations.
- – Partner with Product & Engineering leaders to drive high-performance culture.
- – Leverage AI tools and analytics to optimize people processes and insights.
- – Coach leaders on decision-making and performance management aligned with goals.
- – Manage client relationships, ensuring 95%+ retention and contract renewals.
- – Identify and close new business opportunities, owning the full sales cycle.
- – Analyze market trends to deliver data-driven workforce solutions and strategies.