- – Prepare and serve espresso-based drinks, including lattes and cappuccinos.
- – Operate espresso machines and grind coffee to ensure quality beverage production.
- – Provide excellent customer service and manage inventory for smooth operations.
- – Win new business by managing high-volume, end-to-end sales cycles.
- – Pitch, demo, and close deals while collaborating with SDRs for lead conversion.
- – Maintain accurate sales pipeline in Salesforce and meet monthly revenue targets.
- – Analyze customer feedback and service data to identify improvement opportunities.
- – Coordinate resolution of complex customer issues across multiple service areas.
- – Lead customer service initiatives and support team development and training.