DescriptionLocation: Lot 93 - 44 Charles Street West (Manulife Centre)
Start Date: May 13, 2024
End date: May 16, 2024
Shift: Monday - Thursday / 3:00pm - 9:00pm**Changes may be made to this schedule are subject to operational requirements.Deadline: Sunday, May 12th, 2024, at 5:00pm
Loading Dockmaster monitors, screens and record all vehicles entering and exiting the loading dock. Provides consistent and professional customer service. They perform a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client's expectations. The Loading Dockmaster works closely with fellow team members, Operations Manager, Facility Manager and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.
Key Responsibilities

• Ensure positive experiences for partners and clients
• Ensure work area is maintained to Impark standard
• Interacts face to face with our customers, service is priority
• May have the responsibility for the collection of cash on front line revenues
• Controls of traffic flow, stocked supply and record keeping; monitor, screen and record all vehicles entering and exiting the loading dock
• Monitor any events that occur outside the location that may affect the operation as mandated by management
• Consults with our managers on items of relevance to the loading dock operation; identify problem and address new ideas/solutions
• Transient log sheets must be completed according to the requirements of the location, and other administrative requirements
• Some customer service duties may be required
• Parking stall count, ensuring parking vacancy available
• Work effectively as a team with your Area Manager and Co-Workers
• Must maintain general cleanliness of both the work area and loading dock area according to the requirements of the location and as required by management
• Changing signage prices to match those of competitors as mandated by management
• Ability to adapt to changes as necessitated by site locations
• Must maintain the general cleanliness of both the work area and loading dock area according to the requirements of the location.
• These are guidelines and express the minimum expectations, other duties may be assigned

Skills, Knowledge and Expertise

• Must be at least 18 years of age
• Excellent communication and interpersonal skills
• Customer service oriented
• Excellent organizational skills
• Ability to multi-task
• Computer skills may be required
• Hands on working knowledge of parking equipment and related software may be required
• Able to work and thrive in a fast paced environment
• Ability to prioritize tasks in an ever changing environment

BenefitsPer the Collective Agreement