Join the team that is building a trusted internet for Canadians! CIRA is best known for managing the system that keeps more than 3 million .CA domains running as smooth as maple syrup, but we do so much more to help Canadians thrive on the internet.

Whether it's our cybersecurity products that protect Canadians online, our advocacy work that fights for better internet, or our Net Good Grants that supports hundreds of community-led internet projects across Canada—we work every day to keep the internet strong and free. Join us!

As CIRA's Director of first impressions and as part of the People, Culture and Brand team, you will take pride in keeping our office running smoothly while providing an excellent experience for internal and external stakeholders alike. It may go without saying, but this is an in-office role. We're looking for a team player who is personable, highly organized with excellent communications skills and takes pride in getting things done!

What you will do:

• Manage CIRA's reception by providing excellent customer service to internal and external clients alike; co-ordinating shipping and receiving and responding to ad-hoc requests.
• Support meetings and internal events by co-ordinating catering, meeting rooms and general logistics.
• Contribute to the employee on-boarding experience, tradeshows and corporate events by providing administrative supportive to multiple internal teams.
• Be the main liaison between CIRA and all of our facility related contacts, ensuring that our beautiful office space is fully-equipped and provides an excellent employee experience for the CIRA team.

What you bring:

• A minimum of 1 years' experience in an administrative support or customer success role.
• Strong organizational skills with a focus on detail and quality
• Great judgement with the ability to work independently and as part of a team.
• Proficiency in MS Office, including MS Outlook, Word, and PowerPoint.
• Flexibility to adapt to changing priorities and work in a fast-paced environment.
• Professionalism and confidentiality in handling sensitive information.
• Excellent verbal and written communication skills. French language skills are an asset.

Who we are:

We are a not-for-profit, purpose-driven organization with a dynamic team that helps shape the internet in Canada. Our team is full of high performers and creative thinkers who come to work every day and ask, "What more can we do?” because they believe in the CIRA mission to build a trusted internet for Canadians. It is our team and our mission that has led CIRA to be named one of the National Capital Region's Top Employer for eight years in a row.

At CIRA, we value the importance of connection and flexibility for our team. That's why we have a hybrid model in place, with a mix of remote and IRL (in real life) days in our beautiful office at Lansdowne Park, in Ottawa. CIRA IRL days are any days that a CIRA teammate will be in person for a CIRA-related activity. In addition to having opportunities to connect, collaborate and work alongside your team and other business units, we frequently host team building, wellness and social events!

If you require a reasonable accommodation during any part of the CIRA candidate experience process, please contact us at [email protected].