- – Design and implement efficient, reliable, and secure backend systems.
- – Optimize code for performance and resource utilization in distributed systems.
- – Mentor junior developers and promote best practices in software development.
- – Supervise and mentor maintenance technicians to ensure operational excellence.
- – Oversee maintenance and troubleshooting of HVAC, electrical, and plumbing systems.
- – Ensure compliance with safety regulations and maintain accurate inspection records.
- Participate in the development and/or configuration of contact centre solutions (CCaaS, including NLU/NLP, AI, WFM, and IVR.
- Be assigned to projects, guided to deliver/migrate technical solutions, and participate in meetings with clients, internal teams, and partners.
- Stay updated on emerging technologies, market trends, and identify opportunities for improvement, innovation, and automation.