- – Manage case files for employees on short-term sick leave and long-term disability.
- – Develop and implement return-to-work plans and accommodations for employees.
- – Liaise with supervisors, healthcare providers, and unions to manage employee claims.
- – Serve as primary contact for clients, addressing inquiries and resolving issues.
- – Educate clients on benefits plans, coverage details, and claims procedures.
- – Process enrollments and maintain accurate client records for data integrity.
- Assist with talent acquisition, onboarding, and employee relations
- Process immigration applications, manage benefits, and lead safety programs
- Maintain personnel records, handle inquiries, and ensure compliance