- Coordinate patient care: check in, prep, escort, prepare exam rooms.
- Ensure exam rooms are stocked.
- Answer inquiries by phone and in person efficiently.
- – Deliver exceptional guest service through attentive listening and problem-solving.
- – Process customer reservations efficiently while maintaining high quality standards.
- – Collaborate with team members to enhance service delivery and guest satisfaction.
- – Lead the Major Projects Office to enhance governance and delivery of capital projects.
- – Implement portfolio governance, including stage gates and decision pathways.
- – Build internal capacity and align project readiness with the Integrated Resource Plan.