- – Build rapport with clients through quarterly check-ins and relationship management.
- – Negotiate renewals and market group plans to ensure optimal client benefits.
- – Conduct performance reviews and handle post-quote actions to address client needs.
- – Develop and implement HR policies and programs to ensure compliance and scalability.
- – Lead full-cycle recruitment and onboarding for technical and professional roles.
- – Coach managers on employee relations, performance management, and development.
- – Drive client acquisition and retention, achieving 95%+ retention rates.
- – Identify and close new business opportunities, managing the full sales cycle.
- – Analyze market trends to deliver data-driven workforce solutions and strategies.