- – Coordinate delivery of HEALTHI and wHealth MedPath programs to exceed client expectations.
- – Organize and track program documentation while managing stakeholder communications.
- – Support strategy development and monitor program performance using project management tools.
- – Design reliability architecture for distributed services, ensuring fault tolerance.
- – Build monitoring and observability systems to enhance operational awareness.
- – Lead incident response efforts, driving improvements to reduce service disruptions.
- – Develop resources and frameworks to enhance staff capacity for mental health support.
- – Contribute to policy development and documentation of mental health protocols and procedures.
- – Collaborate with teams to create wellness materials and debrief frameworks for staff.