- – Manage a portfolio of 100-150 clients, ensuring retention and expansion goals.
- – Act as a strategic advisor, driving adoption of HR, Payroll, and Benefits solutions.
- – Collaborate with internal teams to address client needs and enhance service delivery.
- 2 years experience in similar role
- University degree or equivalent
- Strong communication skills and customer service
- – Provide exceptional customer service by addressing guest inquiries via phone.
- – Create and maintain reservations in accordance with company policies and procedures.
- – Adhere to call quality standards while maintaining professional communication.