- – Ensure accuracy of DaaS platform by logging, tracking, and resolving client issues.
- – Analyze financial market data usage to provide feedback for enhancing data offerings.
- – Oversee client accounts, proactively addressing issues to prevent future challenges.
- Install, repair, replace, and maintain cable TV and telecom equipment for residential and business customers.
- Organize daily tasks, contact customers, provide work estimates, and complete telephony projects.
- Verify lines, perform preventive maintenance, handle tools, maintain inventory, and complete reports.
- – Provide tailored solutions and exceptional experiences for customers.
- – Support team members and adapt to changes in a fast-paced environment.
- – Troubleshoot account issues and offer expert product knowledge.