- Create and maintain sales collateral: capability decks, one-pagers, case studies, proposals, and customer-facing presentations.
- Coordinate closely with Bell Business Markets, Ateko, and Bell Corporate on joint technology initiatives.
- Build and manage relationships with companies that act as feeder partners: power providers, infrastructure vendors, and technology platforms.
- Architect Solutions: Design and validate end-to-end architectures meeting business goals and Bell standards.
- Drive Strategic Mandates: Deliver benefits within set year, keep costs within variance, maintain involvement.
- Develop Technology Roadmaps: Support client objectives and future-state architectures.
- – Provide 24/7 application and infrastructure support for business customers.
- – Troubleshoot and resolve technical issues in contact center solutions effectively.
- – Collaborate with cross-functional teams to enhance service stability and quality.