Custody Administrator

Job Description

What is the Opportunity?

The ETF Custody group is a part of the ETF Operations team at RBC Investor Services. In this role, you will be responsible for the day to day custody operations for ETF transactions, settling trades and following up on failed trades in order for them to settle on the market for the exchange traded funds. You will maintain a strong client service focus.

What will you do?

• Timely and accurate processing of ETF trade instructions including movements of cash - based on a trade cycle

• Responsible to settle ETF trades in Canadian and US market and follow-up with brokers on pending/failing trades

• Answer client and broker enquires (email/ phone call) related to ETF trades, settlements and reconciliation.

• Liaise with various teams within Investor & Treasury services to settle transactions and investigate issues

• Instruct cash transactions i.e. management fees and distribution payments

What do you need to succeed?

Must-have

• Understanding of Trade Settlement Cycle

• Ability to interact with multiple stakeholders in a professional manner (via email & telephone)

• Attention to detail

• Basic knowledge of MS Word, Excel and MS Office.

• Ability to recognize risk and exposure and escalate issues when necessary

Nice-to-have

• Canadian Securities Course/Custody 101 an asset

• Basic knowledge on ETFs

• Familiarity with systems such as Mpower, NYSE – Depository Trust Company, Canadian Depository System & Arrow

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate

• Opportunity to obtain hands-on experience throughout your role

• Working with an exciting, close-knit, supportive & dynamic group

• Opportunity to collaborate with other business segments within the bank

• Excellent career development and progression opportunities

• A comprehensive Total Rewards Program including bonuses and flexible benefits

• Competitive compensation

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

Mississauga

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-03-26

Application Deadline:

2026-04-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$46,000.00 - $70,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.