IT Systems Analyst

Position Type:
Permanent

If you're looking for a fulfilling career that can make a real difference in your life, and the lives of others, you've come to the right place.

As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it's reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

As a Medavie IT Systems Analyst, you will work with project stakeholders and business partners to elicit, analyze, validate, specify, verify, and manage the real needs for our Finance, Administration and Claims Systems. You will be responsible to manage business expectations and advise, persuade and/or negotiate on problems, situations, or decisions of a simple to complex nature between stakeholders and serve as the liaison between customer community & software development teams.

Key responsibilities:

• Troubleshoot and analyze systems and code.
• Investigate problems using logs, code analysis, and system behavior.
• Work independently while collaborating with business and technical teams.
• Participate in technical discussions, reviews, and troubleshooting sessions.
• Manage multiple priorities, production incidents, and enhancement requests.
• Support and maintain Oracle Forms applications.
• Develop, optimize, and debug PL/SQL code.
• Monitor and troubleshoot database performance and structures.
• Create and maintain shell scripts for automation and system tasks.
• Review and modify COBOL programs to support legacy environments.
• Document systems, processes, and troubleshooting steps clearly.
• Understanding of SDLC methodologies (Agile, Waterfall, hybrid).

Required Qualifications:

Education: Bachelor's degree or College Diploma in related filed of study and/or equivalent experience

Work Experience: 10+ years of experience in the IT industry, including 6-7 years in a Systems Analyst or similar technical role.

Other Qualifications:

• Demonstrated ability to take ownership of issues, investigate root causes, and drive solutions with minimal supervision.
• Strong aptitude for reverse?engineering legacy code and understanding complex system interactions.
• Comfortable working in environments with incomplete documentation, using logs, code analysis, and system behavior to diagnose problems.
• Clear communication skills for translating technical findings into business?friendly language.
• Experience participating in code reviews, technical discussions, and cross?team troubleshooting sessions.
• Proven track record of owning problems end?to?end, from identification through resolution and follow?up.
• Comfort working in high?availability, mission?critical environments where accuracy and reliability are essential.
• Extensive hands?on experience maintaining, enhancing, and troubleshooting Oracle Forms applications in production environments.
• Solid understanding of schemas, indexing strategies, performance tuning, query optimization, and database troubleshooting.
• Proficiency with shell scripting (Bash, Korn, etc.) for automation, batch processing, and system integration tasks.
• Ability to read, understand, and modify COBOL programs running on legacy systems, including batch job flows and data interfaces.

Preferred / Nice-to-Have Qualifications

• Experience with VUE.js for front?end development or modernization of legacy interfaces.
• Familiarity with GitLab for version control, branching strategies, merge requests, and CI/CD pipelines.
• Exposure to API development or integration (REST, SOAP) is an asset.
• Experience working in environments with mixed legacy and modern stacks.

Language Skills: English, written and spoken. French would be considered an asset.

Security Clearance Requirement: In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B). This includes Fingerprinting, Criminal Record Check, Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status.

What we offer:

• Permanent full-time position with opportunity to grow in a well-established organization.
• Flexible work arrangements and emphasis on work-life balance.
• Remote and hybrid work options.
• Comprehensive health, vision and dental plan that is 100% employer paid effective on your first day.
• 100% employer-matched Defined Contribution Pension Plan.
• Annual Incentive Bonus which recognizes your contribution to our success.
• In addition to paid vacation, we offer a gifted week of vacation in your first year and an optional Vacation Purchase Program.
• An organization where we encourage personal learning and growth with opportunities for career development and advancement
• Providing wellness benefits, health resources and fitness center discounts.

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This posting is for an existing vacancy within our organization / Ce poste est actuellement vacant au sein de notre organisation.

Pay Range:
88,158 - 99,177 CAD

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

Our recruitment process may involve automated tools, including AI, to assist in screening applications.

If you experience any technical issues throughout the application process, please email: [email protected] .