Clinical & Service Innovation Lead, New Brunswick - Integrated Youth Services (NB-IYS)

About CMHA of NB

The Canadian Mental Health Association of New Brunswick Inc. (CMHA of NB) is part of a nationwide, voluntary organization that that envisions a country where mental health is a universal human right. CMHA of NB work is guided by the mission of ensuring that all people in New Brunswick experience good mental health and well-being.

CMHA of NB is STEADFAST and has long fought to improve the state of mental health in New Brunswick, yet acknowledges that the work is ongoing and remains committed to this important task. CMHA of NB is INCLUSIVE and strives for all people in New Brunswick to see themselves represented and served by CMHA of NB. The organization values the voice of those who have experienced mental illness and recognize a diverse range of mental health approaches.

CMHA of NB is PROACTIVE, with leaders who value action over mere talk, and is committed to innovation and forward-thinking to continually address and improve mental health in New Brunswick. Furthermore, CMHA of NB is COMPASSIONATE, approaching its mission with empathy, care, love, and kindness.

CMHA of NB, being COLLABORATIVE, mobilizes and marshals resources, partners, and people to come together to realize necessary changes in our communities and in the mental health system in New Brunswick. CMHA of NB provides a wide range of services and supports to people who are experiencing mental illness, their families, friends, and the public. One of the core goals of these services is to help people with mental illness develop the personal tools to lead meaningful and productive lives.

Position Summary:

The Clinical Lead - NB-IYS provides clinical guidance, supervision and leadership for the planning, development, delivery, integration, and continuous improvement of clinical services and ensures the effective utilization of resources through a systems and integration perspective, as well as clinical pathway development, across IYS sites in New Brunswick.

The role ensures high-quality, evidence-informed, youth- and family-centred clinical services that are accessible, coordinated, culturally responsive, and aligned with values and principles of national IYS and provincial priorities, standards, and best practices.

The Clinical Lead is accountable for providing expert clinical guidance and leadership to interdisciplinary teams, supporting clinical excellence, consistency, and integration across service streams. The role works closely with program and system leaders, community partners, and service providers to strengthen care pathways, promote collaborative practice, and support workforce development. The Clinical Lead contributes to policy development, quality improvement, evaluation, and system-level planning to enhance outcomes for youth and families.

Responsibilities:

Clinical Leadership and Practice Excellence

• Provides senior clinical leadership, expertise, consultation, mentoring, and coaching to clinical leadership and interdisciplinary service providers, students, interns, and partners delivering clinical IYS services to youth and families.
• Serves as a clinical subject-matter expert in youth mental health, substance use, and concurrent disorders, supporting evidence-informed, trauma-informed, culturally safe, and developmentally appropriate care.
• Supports complex clinical decision-making, case consultation, and problem-solving, including risk assessment, crisis intervention, and ethical practice.
• Promotes consistent clinical standards, best practices, and models of care across NB-IYS clinical services, including in-person, outreach, and virtual service delivery.

Integrated Service Delivery and System Collaboration

• Leads and supports the implementation of integrated, team-based models of care that emphasize seamless access, coordination, and continuity of clinical services for youth and families.
• Leads the Community of Practice for Clinical Service Providers across the NB-IYS Network
• Collaborates with physicians, nurse practitioners, allied health professionals, community agencies, and system partners to support comprehensive, coordinated care planning and shared accountability.
• Acts as a key liaison with community, health, education, social, and justice sectors to strengthen referral pathways, partnerships, and system navigation for youth.
• Supports the service approaches that address social determinants of health, including access to primary care, education, employment, housing, income support, and community connection.

Workforce Development, Education, and Supervision

• Identifies clinical learning needs and contributes to the design, delivery, and evaluation of education, orientation, and professional development initiatives for NB-IYS clinical service providers.
• Supports the development and implementation of clinical supervision frameworks and consultative processes aligned with professional standards and regulatory requirements.
• Provides input into recruitment, orientation, performance development, and succession planning for clinical staff, in collaboration with program and system leaders.
• Fosters a culture of reflective practice, continuous learning, collaboration, and psychological safety across teams.

Quality Improvement, Evaluation, and Policy

• Leads clinical quality improvement initiatives, supports program evaluation, and outcome measurement to improve clinical service effectiveness, equity, and youth experience.
• Analyzes clinical data, feedback, and outcomes to identify gaps, risks, and opportunities for system and service improvement.
• Contributes to the development, interpretation, implementation, and monitoring of clinical policies, procedures, standards, and practice guidelines.
• Supports research, innovation, and knowledge translation activities relevant to youth mental health, substance use, and integrated care.

Governance, Committees, and Representation

• Represents NB-IYS from a clinical perspective on internal and external committees, working groups, and advisory bodies.
• Provides clinical input into strategic planning, service design, and system transformation initiatives.
• Acts as an advocate for youth-centred, integrated, and equitable services within the broader health and social service system.

Qualifications:

• Post graduate education in the domains of psychology, Social Work, Mental Health Nursing, Clinical Counselling.
• Minimum 3-5 years of progressively responsible clinical experience in youth mental health and/or substance use services.
• A combination of related work experience and education may be considered.
• Demonstrated experience in developing and providing clinical leadership, supervision, or advanced consultation within interdisciplinary teams.
• Experience working within integrated, community-based, or primary care-aligned service models.
• Experience in program development, quality improvement, and system-level collaboration.
• Experience working directly with youth and families across diverse backgrounds and communities.
• A valid Work Permit is mandatory for temporary residents.
• Residency in New Brunswick (NB) or willingness to relocate is mandatory.
• Proficiency in both English and French languages is an asset.
• A new Criminal Record and Vulnerable Sector Check is mandatory.

Core Competencies:

• Interpersonal Relationship
• Networking
• Communication
• Service Orientation
• Self-Development
• Accountability
• Values, Ethics, Integrity
• Equity, Diversity and Inclusion (EDI)
• Financial Acumen
• Flexibility
• Self-Management and Resilience
• Teamwork and Collaboration
• Leadership and developing others
• Strategic Thinking
• Project Management
• Change Management
• Creative Problem Solving & Decision Making

Knowledge, Skills, & Abilities:

• Comprehensive knowledge of adolescent and young adult mental health, substance use, and concurrent disorders.
• Knowledge of Indigenous health models and programs.
• Advanced knowledge of evidence-informed, trauma-informed, culturally safe, and equity-oriented models of care.
• Demonstrated expertise in clinical supervision, consultation, and workforce development.
• Understanding of prevention and early intervention.
• Knowledge of providing care in communities which include rural, community and specialized centers, including an understanding of the demographic/cultural aspects of these communities.
• Strong leadership, facilitation, and consensus-building skills within interdisciplinary and cross-sector environments.
• Ability to lead and support teams in complex and high-risk clinical situations, including crisis response.
• Strong understanding of relevant legislation, ethical standards, and privacy and consent frameworks applicable in New Brunswick.
• Excellent communication, analytical, and relationship-building skills.
• Ability to work effectively in complex systems, balancing clinical excellence with operational and strategic priorities.

Other Attributes:

• Passionate about mental health advocacy and community well-being.
• High emotional intelligence and empathy in leadership.
• Commitment to ethical and evidence-based practices.

Working Conditions:

• Work Environment:
  • Primarily based in an office setting with flexibility for remote work as needed.
  • Regular travel within New Brunswick to attend meetings, community events, and community partners engagements.
  • Collaborative and team-oriented work culture, with engagement across multiple departments and external partners.
• Work Hours:
  • Full-time position with a standard workweek of 37.5 hours.
  • Occasional evening and weekend work may be required.
  • Flexibility in schedule to balance organizational needs with work-life balance.
• Physical & Mental Demands:
  • Requires sustained periods of sitting, working at a computer, and attending virtual or in-person meetings.
  • Fast-paced environment with multiple priorities, requiring strong time management and decision-making skills.
  • Emotional resilience needed when handling sensitive mental health-related topics and high-stakes advocacy.
  • High level of autonomy and accountability, requiring strategic thinking and proactive problem-solving.
• Health & Safety Considerations:
  • Regular adherence to occupational health and safety policies, especially when attending community sites or working with vulnerable populations.
  • Exposure to emotionally charged situations and discussions, requiring strong self-care practices and support mechanisms.

How To Apply:

• Please submit your resume and cover letter in one PDF file to [email protected].
• CMHA of NB is committed to building a skilled and diverse workforce that reflects the New Brunswickers we serve. As an equal opportunity employer, we actively support workplace equity for all persons, and are committed to including and reflecting the population we serve. CMHA of NB encourages applicants to identify as belonging to one of the designated groups of the Employment Equity Act. Preference shall be given to those who demonstrate they are among the most qualified as stated above. Employment Equity Act

We thank all those who apply; however, only those selected for further consideration will be contacted.