Data Steward, New Brunswick - Integrated Youth Services (NB-IYS)

About CMHA of NB

The Canadian Mental Health Association of New Brunswick Inc. (CMHA of NB) is part of a nationwide, voluntary organization that that envisions a country where mental health is a universal human right. CMHA of NB work is guided by the mission of ensuring that all people in New Brunswick experience good mental health and well-being.

CMHA of NB is STEADFAST and has long fought to improve the state of mental health in New Brunswick, yet acknowledges that the work is ongoing and remains committed to this important task. CMHA of NB is INCLUSIVE and strives for all people in New Brunswick to see themselves represented and served by CMHA of NB. The organization values the voice of those who have experienced mental illness and recognize a diverse range of mental health approaches.

CMHA of NB is PROACTIVE, with leaders who value action over mere talk, and is committed to innovation and forward-thinking to continually address and improve mental health in New Brunswick. Furthermore, CMHA of NB is COMPASSIONATE, approaching its mission with empathy, care, love, and kindness.

CMHA of NB, being COLLABORATIVE, mobilizes and marshals resources, partners, and people to come together to realize necessary changes in our communities and in the mental health system in New Brunswick. CMHA of NB provides a wide range of services and supports to people who are experiencing mental illness, their families, friends, and the public. One of the core goals of these services is to help people with mental illness develop the personal tools to lead meaningful and productive lives.

Position Summary:

Reporting to the Manager, Research & Evaluation (NB-IYS), the Data Steward plays a key role in ensuring the quality, consistency, and responsible use of data across the Integrated Youth Services - New Brunswick (IYS-NB) initiative. The Data Steward manages IYS-NB's program data assets to ensure quality, integrity, privacy, and compliance, while supporting research, evaluation, and reporting.

Working closely with program leads, they develop and maintain data infrastructure and governance processes that align with IYS-NB's data governance framework, privacy standards, and shared measurement goals. This position also contributes to national working groups and projects supporting the pan-Canadian IYS data platform.

The Data Steward also supports primary data collection activities, including the design, implementation, and documentation of surveys and other data collection tools, in collaboration with program and research teams.

By strengthening how IYS-NB collects, manages, and learns from data, the Data Steward helps build a more transparent, adaptive, and equitable system of support for youth across New Brunswick.

Main Duties:

Data Governance & Quality

• Support governance, data integrity, security, and compliance with Indigenous data sovereignty principles (e.g., OCAP®), as well as anti-oppressive practices.
• Collaborate and oversee the IYS case management data and/or data Platform(s), including data entry support, preparation, storage, archiving, and overall quality management.
• Monitor data quality, identify anomalies or gaps, and coordinate corrective actions with stakeholders.
• Maintain metadata documentation, data dictionaries, and data-sharing protocols.
• Ensure alignment with provincial and federal reporting requirements.
• Monitor and analyze data to support quality assurance, evaluation, and continuous service improvement.
• Collaborate with the Data and Governance Advisory Group, IYS-Net Research Team, and other partners to maintain governance frameworks, management plans, and data-sharing agreements.
• Support identification and implementation of user-friendly data tools to improve platform usability.
• Embed NB-IYS core values in all aspects of data stewardship and collaboration.

Data Collection & Integration

• Coordinate and oversee the collection of program and operational data from service sites and partners.
• Work with technical teams to ensure accurate and secure data transfer, integration, and storage.
• Support the onboarding of new partners to standardized data collection and reporting systems.

Privacy, Security & Compliance

• Uphold privacy, confidentiality, and ethical data use in accordance with legislative and organizational policies.
• Participate in audits, privacy impact assessments, and data risk mitigation processes.
• Support training and awareness initiatives on responsible data management across IYS-NB.
• Promote governance, data integrity, and compliance with data sovereignty principles and anti-oppressive practices.
• Ensure data is shared securely and reliably with the pan-Canadian IYS Network and that appropriate agreements are in place across all hub sites.

Collaboration & Capacity Building

• Act as a liaison between data analytics, IT, and program delivery teams to ensure alignment on data priorities.
• Collaborate with working groups and other partners to develop and maintain data governance frameworks, management plans, and data sharing agreements.
• Provide technical support and guidance to partners on data entry, reporting tools, and quality assurance.
• Contribute to the development of data dashboards, performance indicators, and outcome reporting.
• Ensure staff and partners across IYS-NB sites have timely and secure access to accurate, usable data.
• Provide guidance and training to end-users (IYS-NB staff, youth, and community partners), both virtually and on-site at hub locations across New Brunswick.
• Work with data analysts, developers, and facilitators to identify and implement user-friendly data tools and improve platform or data software usability.
• Contribute to national working groups, committees, and projects that strengthen the pan-Canadian Integrated Youth Services (IYS) data platform.

Qualifications:

• Degree in Computer Science, Bioinformatics, Psychology, Sociology, Neuroscience, Information Science, Information Technology, Epidemiology, or related scientific field, or a master's or PhD in a relevant health sciences, social sciences, or related field from a recognized institution.
• Minimum 2-4 years of experience in data stewardship, governance, analytics, data platform management, or program data coordination, including data architecture or data management functions.
• Demonstrated experience with data quality management, metadata, data standards, and data dictionaries.
• Minimum 2 years of experience with data collection platforms, reporting tools, and dashboards (e.g., Excel, Power BI, Tableau).
• 2 years of experience with Python, SQL, and structured/unstructured databases (e.g., PostgreSQL, MySQL, object storage) is an asset.
• 2 years of experience with ETL tools (e.g., Apache NiFi, Apache Airflow) and data integration processes is an asset.
• Knowledge of qualitative research and knowledge of case management software such as caseworks is considered an asset.
• Experience in multi-partner, cross-sectoral environments (e.g., health, education, social services) is an asset.
• Experience working in the mental health and substance use system is an asset, particularly with large-scale implementation, knowledge mobilization, or research initiatives.
• A combination of related work experience and education may be considered.
• A valid Work Permit is mandatory for temporary residents.
• Residency in New Brunswick (NB) or willingness to relocate is mandatory.
• Proficiency in both English and French languages is an asset.
• A new Criminal Record and Vulnerable Sector Check is mandatory.

Core Competencies:

• Interpersonal Relationship
• Networking
• Communication
• Service Orientation
• Self-Development
• Accountability
• Values, Ethics, Integrity
• Equity, Diversity and Inclusion (EDI)
• Financial Acumen
• Flexibility
• Self-Management and Resilience
• Teamwork and Collaboration
• Leadership and developing others
• Strategic Thinking
• Project Management
• Change Management
• Creative Problem Solving & Decision Making

Knowledge, Skills, & Abilities:

• Understanding of data governance principles, privacy compliance, and ethical stewardship as applied in multi-partner and youth-focused programs.
• Knowledge of program evaluation, continuous improvement, and evidence-based decision-making in service delivery contexts.
• Familiarity with community-based mental health and youth services systems, including stakeholder needs and organizational dynamics.
• Understanding of data sharing protocols, metadata management, and organizational processes that ensure data integrity and usability.
• Ability to analyze and interpret complex datasets and generate meaningful insights for program improvement.
• Skill in presenting complex information clearly to diverse audiences, including non-technical stakeholders and community partners.
• Ability to work effectively with internal teams, external partners, and youth populations, including guiding staff and partners in the use of data systems, dashboards, and governance practices.
• Commitment to maintaining confidentiality, integrity, and ethical standards in all interactions.
• passion about using data to drive innovation, system transformation, and collective impact.

Other Attributes:

• Passionate about mental health advocacy and community well-being.
• High emotional intelligence and empathy in leadership.
• Commitment to ethical and evidence-based practices.

Working Conditions:

• Work Environment:
  • Primarily based in an office setting with flexibility for remote work as needed.
  • Regular travel within New Brunswick to attend meetings, community events, and community partners engagements.
  • Collaborative and team-oriented work culture, with engagement across multiple departments and external partners.
• Work Hours:
  • Full-time position with a standard workweek of 37.5 hours.
  • Occasional evening and weekend work may be required.
  • Flexibility in schedule to balance organizational needs with work-life balance.
• Physical & Mental Demands:
  • Requires sustained periods of sitting, working at a computer, and attending virtual or in-person meetings.
  • Fast-paced environment with multiple priorities, requiring strong time management and decision-making skills.
  • Emotional resilience needed when handling sensitive mental health-related topics and high-stakes advocacy.
  • High level of autonomy and accountability, requiring strategic thinking and proactive problem-solving.
• Health & Safety Considerations:
  • Regular adherence to occupational health and safety policies, especially when attending community sites or working with vulnerable populations.
  • Exposure to emotionally charged situations and discussions, requiring strong self-care practices and support mechanisms.

How To Apply:

• Please submit your resume and cover letter in one PDF file to [email protected].
• CMHA of NB is committed to building a skilled and diverse workforce that reflects the New Brunswickers we serve. As an equal opportunity employer, we actively support workplace equity for all persons, and are committed to including and reflecting the population we serve. CMHA of NB encourages applicants to identify as belonging to one of the designated groups of the Employment Equity Act. Preference shall be given to those who demonstrate they are among the most qualified as stated above. Employment Equity Act

We thank all those who apply; however, only those selected for further consideration will be contacted.