Senior Manager, Data Insight Analytics

Job Description

What is the opportunity?

Our team is the Digital Intelligence Group. We are here to help RBC build best-in-class digital products, optimize client experience, and drive business outcomes through improved use of analytics.

In this role of Senior Manager, Data Insight Analytics, you will provide leadership and support in using analytics, including advanced analytics and statistical models, to generate actionable insights, automate business actions, and improve the speed and quality of decisions across Digital teams at RBC.

You will work with Digital Channels and Products for personal and business clients including Mobile, Online Banking, Direct Investing, NOMI and RBC Rewards. You will structure, curate and complete analyses, develop net new data assets and model data that will enable data-driven decisions.

What will you do?

• Insights and Analytics:
  • Help advance a culture of timely data-driven decisions
  • Implement practical applications of analytical and statistical frameworks and methodologies to client and prospect data sets to study demographics, behaviors, and business outcomes
  • Use a variety of analytical methods (descriptive, diagnostic and predictive) such as time series analysis, segmentation, hypothesis testing and causal inference to surface actionable insights
  • Embed reliable and re-usable patterns and showcase them to drive forward the analytics brand of the Digital Intelligence Group both internally and across Digital teams at RBC
• Data Collection/Ingestions/Acquisition:
  • Collaborate with data developers, DevOps, data engineers and cloud engineers to implement new data collection/ingestion/acquisition
  • Support business stakeholders in identifying needs for additional data acquisitions, and coordinate plans to orchestrate data acquisitions
  • Develop templates and systems for repeatable processes
• Digital Product Reporting and Presentations:
  • Define, communicate and enforce reporting and analytics standards, policies and data governance
  • Construct presentations in story format and deliver them to partners across the organization
  • Deliver clear, concise and timely reports identifying trends, issues and opportunities
• Stakeholder Consultancy:
  • Manage relationships with key business stakeholders to develop, execute and monitor complex insights and analytical solutions to business problems
  • Digest complex problems and organize into achievable milestones
  • Apply expertise and think creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine

What do you need to succeed?

Must-have

• BA/BSc or above in mathematics, economics, statistics, computer science or related quantitative field
• 7+ years' experience in related digital product development, marketing analyst or data mining role
• Advanced experience with Python or Scala, Google Analytics, Tableau, Data Studio and PowerPoint
• Hands-on knowledge of advanced digital analytics methodologies such as experimentation and testing, competitive analysis, surveys and market research
• Success with building out an analysis end-to-end with a high degree of independence: i.e., perform lead requirements gathering, develop an analysis plan, wrangle data to suit the problem, apply the right type of analytics and package the output into a presentable deliverable
• Storytelling and executive presence: ability to articulate a narrative for an analysis or report
• Experience working on agile teams using Github and JIRA
• Ability to work with and lead analysts and managers

Nice-to-have

• MA, MSc or PhD in a quantitative field
• Strong understanding of AWS Big Data services such as Amazon S3, EMR and Glue
• Knowledge and experience in areas of data modeling, data orchestration and data pipeline

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Opportunities to building close relationships with clients
• Access to a variety of job opportunities across business and geographies

Job Skills

Analytical Thinking, Business Analytics, Commercial Acumen, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Long Term Planning, Product Services

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-01-20

Application Deadline:

2026-02-04

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.