IT Support Analyst IV

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Hours:

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Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

We are looking for someone to join us as we develop and implement policies, programs and tools related to TD Technology Controls and Information Security. We'll look to you to help provide specialized expertise and guidance on assessing risks, identifying potential gaps and providing security solutions to mitigate risks and protect TD. This role uses data analytics and reporting as a defense approach in safeguarding the organization. You will participate on projects of moderate to high complexity, and develop data pipelines to Extract, Transform and Load (ETL) data required to develop security risk reporting.

Meaningful work is fueled by meaningful performance and career development conversations with your manager. Here's some of what you may be asked to perform:

• Guide and advise partners on a broad range of specific Technology Controls and Information Security programs, policies, standards and incidents.
• Assist in building and monitoring core ETLs, data pipelines to satisfy recurrent or ad hoc data ingestion.
• Work with technology and business teams to compile data requirements and specifications to develop reporting.
• Develop Power Bi dashboards, reports and ad hoc SQL queries to retrieve data as required to generate metrics.
• Actively contribute to the definition, development, and oversight of a global security management strategy and framework.
• Develop on-going technology risk reporting, monitoring key trends and defining metrics to measure control effectiveness.
• Apply a teamwork philosophy with technology and partners, service or platform owners to integrate all technology security components and address control gaps.
• Consult on regulatory compliance requirements, reporting and questions.
• Provide support and consulting for Audits, help compose management responses and appropriate remediation activities.
• Adhere to policies, procedures, technology control standards and regulatory guidelines.
• Contribute to internal activity and process review, flag windows for improvement.
• Adhere to, advise, oversee, monitor and enforce enterprise frameworks and methodologies related to technology controls / information security activities.
• Influence behavior to reduce risk, foster a strong technology risk management culture.
• Define, develop, implement, and manage standards, policies, procedures, and solutions that mitigate risk and maximize security, service availability, efficiency and effectiveness.
• Manage relationships with other technology/business/corporate/control functions.
• Assess, identify, and escalate issues appropriately.

Job Requirements

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:

• University Degree.
• Information Security Certification / Accreditation is an asset.
• 5-7 years of relevant security risk management and data analytics experience.
• Mix of skills in Big Data technologies (Databricks), database management and Python programming.
• Experience with structured query language (SQL).
• Sound to advanced knowledge of business, technology controls, security, and risk issues.
• Demonstrated ability to participate in projects of moderate to high complexity.
• Firm commitment to staying informed and abreast of emerging issues, industry trends etc.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):