DEPARTMENT: Quality

BARGAINING UNIT: Management and Non-Bargaining

JOB TYPE: Permanent full-time

SCHEDULE: Day, 8 and 12-hour shifts. Work schedule may be changed to meet operational needs.

LANGUAGE REQUIREMENTS: Bilingual essential

NOTE : Applicants must attach a resume to their application.

JOB SUMMARY

Reporting to the Manager of the Integrated Quality Management Office, the incumbent works closely with directors, managers and advisors from across the Integrated Quality Management and Patient Experience Directorate. As part of an integrated approach to quality and patient safety management, this position aims to facilitate access to various data produced the directorate and their use at different levels of the organization, including the Board of Directors, Leadership Team, learning client programs and other working groups or committees. To this end, they act as the steward of quality-related data from the sector. The incumbent develops analytical tools and contributes to analyses relating to safety, quality, accreditation, client satisfaction, etc. They are also responsible for programming and producing a variety of reports and scorecards for various stakeholders across the Network. In addition, they coordinate and facilitate the development or revision of policies and procedures, as well as training modules for both within and outside of the sector. Finally, this person actively collaborates in the implementation of various projects or initiatives related to quality, patient safety and patient experience.

REQUIREMENTS

• Bachelor's degree in administration, humanities, social sciences or another relevant discipline (any other combination of training and equivalent experience may be considered)
• Five years' experience in the health field;
• Experience in project management or process improvement considered an asset;
• Advanced knowledge of Excel and Power BI considered an asset;
• Good judgment, ability to establish links between data and identify trends;
• Good organizational skills and ability to manage multiple priorities while respecting deadlines;
• Excellent command of computer tools (e.g., advanced Excel, Power BI) and office software, with the ability to use them effectively;
• Ability to navigate complex database systems, perform analyses and produce reports;
• Ability to optimize the use of data management systems, ensuring their efficiency and suitability for requirements;
• Flexibility and creativity in performance of duties;
• Initiative in solving moderately complex problems;
• Dynamic, focused on achieving results and adopting best practices;
• Client focus and excellent communication and interpersonal skills;
• Ability to communicate ideas clearly and respect different points of view;
• Skills in research methodology and report production and analysis;
• Ability to work independently and as part of a team;
• Physical ability to perform assigned work;
• Good work history (performance and attendance);
• Adherence to professional ethics principles, the Network's management philosophy and organizational values;
• Adherence to Vitalité Health Network's confidentiality rules.

• The above requirements may be verified through oral, written or practical tests during the selection process.
• Should there be no fully qualified applicants, this position will not necessarily be reposted. If you wish to be considered for this position and meet most of the requirements, you are encouraged to apply at this time.
• The employer reserves the right to shorten or extend temporary assignments for operational reasons.
• We thank all applicants. However, only those selected will be contacted.