Title: Associate Manager, Planning and projects
Employee Working Location: Partially Virtual/Hybrid (Quebec)
Employment status: Temporary full time (until March 31, 2026)
The Canadian Red Cross (CRC) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.
In this role, you will:
Responsibility 1 - National monitoring (mainly performed in English)
- Consolidate regular geographic forecasts and translate them into a pan-Canadian perspective, particularly for events that span other geographies or that will require surge capacity or support outside the geography.
- Participate in central emergency management planning analysis to ensure that emerging risks are reflected in readiness activities for internal and external partners.
- Act as a point of contact for the Humanitarian Services Emergency Planning team, ensuring alignment of emergency planning and readiness tools, processes and standards.
Responsibility 2 - Readiness planning management (mainly performed in English)
- Support the annual and multi-year operational planning processes led by the Central Emergency Planning Team, including by watching seasonal readiness trends and ensuring with Provincial Disaster Coordination Team (PDCT) functions in Quebec that plans are aligned with projected readiness requirements.
- Contribute to filling gaps in central emergency planning readiness, particularly in terms of people services, equipment and systems.
- Support the development and implementation of emergency readiness planning tools, processes and plans, including readiness standards and contingency plans, and act as a champion for tool implementation.
Responsibility 3 - Exercise and Improvement Program implementation management
- Lead the design and development of exercises and improvement program elements and support review, testing and implementation of program elements.
- Lead exercises (internal and external) and scenario development planning, in collaboration with the central Exercise and Improvement Program team.
- Act as the primary contact for exercise tracking and reporting (internal and external) in geography according to established reporting mechanisms and ad hoc requests.
Responsibility 4 - Provincial Disaster Coordination Team (PDCT) planning
- Act as a subject matter expert in planning, engaging in scenario-based planning and working across the PDCT functions to ensure readiness to respond as the event evolves.
- Coordinate operational planning with the PDCT Lead, function leads and relevant staff, including planning meetings as part of the operational cycle.
- Participate in workforce planning and capacity building within the PDCT planning function, involving the People Services team and the Field Operations Team (FOT) if needed.
Responsibility 5 - Team management
- Supervise, coach, and support direct reports.
- Produce reports and analysis requested by the leadership for their operational area.
- Facilitate committees within the Emergency Management department.
Responsibility 6 - Emergency responseSupervise or lead an operational area during emergency operations as required.
- Collaborate with the Emergency Management team to develop and implement emergency preparedness plans.
- Ensure flexible dual track processes are in place to enable and support operations in both emergencies and routine times.
What we are looking for:
- A university degree in a discipline relevant to the position.
- Relevant work experience in emergency management and response.
- Experience facilitating committees and working in a volunteer-based organization.
- At least five (5) years of relevant and recognized experience managing a team, in a unionized environment is an asset.
- At least five (5) years of relevant and recognized experience managing a team, in a unionized environment is an asset.
- At least three (3) years of relevant and recognized experience managing projects budgets.
- At least three (3) years of relevant and recognized experience in project development and coordination.
- Expertise in developing, drafting and implementing programs.
- Ability to interpret and communicate complex information to various groups.
- Practical knowledge of project management principles and project teams.
- Proficiency with the Office suite and project management tools.
- Expertise in business continuity field an asset.
- Strong oral and written communication skills in French and English.
- A valid driver's license and a satisfactory driving record.
Working conditions:
- This hybrid position is based in Montréal or Québec City.
- Office attendance will be required as per job requirements.
- Non-traditional hours will be required to perform on-call duty, as well as during emergency responses and deployments.
- The majority of the work will be performed in an office environment.
- Domestic travel may be required.
- Eligibility to work in Canada : At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
- If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).
- As we work with and support people (managers, colleagues, clients/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English. Eligibility to work in Canada.