Cooke is a global seafood company with operations in North America, Europe, South America and Australia. Our company's success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area's economy and sense of community.

The Role

As our organization continues to grow, we are seeking a Manager of Business Analysis to join our team of IT professionals in Saint John, New Brunswick. Reporting to the Senior Manager of IT Business Management, this is a wonderful opportunity to show off your talent as a hands-on leader. We're looking for a leader that promotes internal and cross-functional team collaboration and has a passion to nurture and further develop performance and the professional growth of their team.

Key Responsibilities

• Lead a team of 6 - 10 employees, providing mentorship and professional development support in the following areas:
  • Requirements elicitation
  • Current state and future state process mapping
  • Test planning
  • Support transition documentation
• Participate in the interview process and make hiring decisions
• Take part in the departmental resource management planning activities
• Monitor and manage the work tasks and activities within the resource management tool
• Communicate and escalate relevant and timely information about scheduling risks or conflicts with stakeholders, employees, and leadership
• Support and assist your team in achieving their goals, and performance expectations
• Provide constructive and actionable feedback to employees and coach in areas of development or performance improvement plans
• Conduct annual performance reviews with employees, providing feedback on performance results, defining training plans and goals for the upcoming year
• Participate in communicating, implementing, and adhering to departmental or organizational process changes

A successful candidate will possess the following skills and capabilities:

Leadership

• Self-awareness, assertiveness, and well developed emotional intelligence
• High degree of ownership, self-motivation, adaptability, and ability to manage competing priorities effectively
• Deep understanding of team dynamics and skills that promote collaboration, communication, and trust
• Openness to critical feedback and ability to take such feedback and implement strategies for improvement

Active Listening, Communication and Collaboration

• Consult with and effectively influence others to productively resolve conflicts and/or issues
• Strong interpersonal skills coupled with excellent verbal and written communication
• Ability to deliver and facilitate successful communication within all levels of the organization
• Accurately summarizing and interpreting information with an awareness of personal biases that may impact outcomes
• Aptitude to understand, deconstruct and explain diverse and complex topics to various audiences

Conflict Resolution, Problem Solving & Decision Making

• Demonstrated ability to successfully negotiate in challenging and demanding situations
• Resourceful and able to find suitable solutions to avoid risk or issue and create opportunities that lead to better results
• Critical thinking and strategic mindset with the ability to provide direction with the right sense of urgency
• Analyze information from a diverse set of sources and/or individuals to fully understand a situation and solve problems using sound, inclusive reasoning, and judgment
• Effectively communicate decisions by conveying rationale and recognizing the diverse perspectives and lived experiences of others

Organization, Delegation & Time Management Skills

• Exceptional organizational and time management skills with the ability to help your employees organize and prioritize their work
• Ability to accurately estimate work and coach employees on estimation techniques
• Analyze and pinpoint areas of time management improvements within the team while exercising continuous improvement to realize higher accuracy and efficiency
• Able to delegate tasks and responsibilities appropriately within the team, providing adequate details

Qualifications

• 3+ years' experience of people management and/or leadership experience is required
• PMI or IIBA CBAP certification is preferred, however, equivalent working experience will also be taken into consideration
• Well established knowledge of technology systems lifecycle, including analysis, design techniques, systems development, testing and implementation
• Ability to apply specific technical principles and information accordingly when participating in the planning or execution of IT related deliverables

Cooke offers full-time year round employment, competitive rates and a competitive benefits package which includes health and dental as well as a company matched pension.

The Opportunity

The role description is just one part of the story. This is an opportunity to grow, to stretch, to work within the parameters of the role but stretch to your fullest potential. We are a team that counts performance, we reward contribution, and we recognize talent. It is about being at the center of the fastest growing company in Atlantic Canada and knowing you are part of that growth. The ability to bring your passion for learning, desire for growth, and energy for moving your career forward is what we offer.

The Why

Why Cooke? Simple - because we are a company that rewards initiative, resourcefulness, and work ethic. We will champion your growth and provide you with the platform to create your path, your career, and your future.

NOTE: The recruiter is reviewing and interviewing eligible applicants for this position as they are received. If you are interested in this posting, you are encouraged to apply as soon as possible.

We thank all candidates for their interest, however, only those selected for interviews will be contacted.