Our client has been a leader in the mechanical services industry for over 40 years, delivering high-quality service, maintenance, and mechanical solutions to institutional, commercial, and industrial clients. Due to expansion, they are seeking a Sales Consultant/Inside Sales Support professional to join their team.

Role Overview:

This role involves supporting the outside sales team by managing inbound leads, customer communications, quoting, and CRM tracking. The successful candidate will play a crucial role in driving preventive maintenance sales and service opportunities.

Key Responsibilities:

• Assist the Business Development Manager in identifying and nurturing new leads
• Handle inbound inquiries and conduct initial customer needs assessments
• Prepare quotes, proposals, and service agreements
• Schedule site visits and client meetings
• Maintain and update the CRM (Customer Relationship Management) system
• Follow up diligently with prospects to drive deals to closure
• Support marketing efforts (email campaigns, lead follow-up)
• Coordinate smooth handoffs to the Service Operations team post-sale

Ideal Candidate Profile:

• 2+ years of experience in sales support, inside sales, or account coordination
• Knowledge of HVAC, mechanical services, or facility services is a strong asset
• Organized, detail-oriented, and able to manage multiple priorities
• Strong communication skills - both written and verbal
• Customer-focused mindset with a passion for helping businesses solve problems
• Proficient in using CRM platforms and basic MS Office tools