- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on product knowledge and sales techniques to boost performance.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- Read and interpret blueprints, drawings, and specifications
- Install, repair, and maintain plumbing fixtures and systems
- Locate and mark positions for pipe connections and fixtures
- Gérer l'administration et la maintenance de la plateforme ServiceNow.
- Assurer la sécurité, la conformité et la performance de la plateforme.
- Collaborer avec les équipes pour améliorer l'expérience client et l'automatisation.