- Offrir un service client exceptionnel et établir des connexions authentiques.
- Atteindre les objectifs de vente tout en découvrant de nouvelles technologies.
- Travailler en équipe avec horaires flexibles et opportunités de croissance.
- – Manage major incidents, ensuring timely resolution and adherence to SLAs/SLOs.
- – Implement solutions to enhance customer experience and eliminate recurring issues.
- – Facilitate communication among teams, providing leadership during escalations.
- – Enter and process customer orders accurately to ensure timely fulfillment.
- – Coordinate shipments and pickups while maintaining effective customer communication.
- – Maintain organized files, price lists, and sales trackers to support sales operations.