- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge for success.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Welcome and assist customers with inquiries, order pickups, and communications.
- – Manage phone calls, emails, and follow-ups to ensure timely customer support.
- – Maintain organized records and update customer information in systems accurately.
- – Coordinate program logistics and schedules to ensure smooth operations.
- – Manage communication between stakeholders to facilitate project success.
- – Track program progress and prepare reports for management review.