- – Welcome and assist customers with inquiries, order pickups, and communications.
- – Manage phone calls, emails, and follow-ups to ensure timely customer support.
- – Maintain organized records and update customer information in systems accurately.
- – Own administrative tasks, transforming convoluted processes into efficient systems.
- – Build and maintain processes in Monday.com, Slack, and Google Workspace for efficiency.
- – Manage office logistics, including organization, supply restocking, and general upkeep.
- – Operate commercial truck safely, ensuring compliance with all laws and regulations.
- – Sort, organize, and stock donations while maintaining a clean and safe warehouse.
- – Provide courteous service to donors, maintaining accurate records of pick-ups.