- Leadership stratégique pour la mise en œuvre de solutions CCaaS
- Gestion agile des projets et collaboration avec les parties prenantes
- Expertise en IA et transformation des centres d'appels
- Lead and develop a high-performing cybersecurity team for Medavie.
- Drive enterprise cybersecurity initiatives and oversee operations effectively.
- Build relationships with stakeholders to integrate security into business.
- – Operate broadcast systems during live events, ensuring smooth workflow and delivery.
- – Monitor feed quality, troubleshoot issues, and resolve technical problems in real time.
- – Coordinate event setups, maintain documentation, and support client training initiatives.