- Surveiller et dépanner l'équipement réseau des clients 24/7.
- Gérer les billets et tenir les clients informés jusqu'à résolution.
- Collaborer avec des équipes pour répondre aux besoins technologiques.
- – Lead IT department to deliver effective services and support for retail operations.
- – Develop strategic technology plans that align with business objectives and goals.
- – Oversee system upgrades and ensure data security protocols are effectively implemented.
- – Lead system architecture and implementation for scalable, secure services.
- – Design and operate AI-driven multi-model orchestration pipelines for workflows.
- – Build automated test harnesses to ensure code quality and prevent regressions.