

- Provide superior customer service by troubleshooting and correcting service problems.
- Maintain outside plant network to ensure superior service delivery.
- Demonstrate strong problem-solving skills and technical aptitude.


- Install, maintain and repair site electronics - satellite receivers, analog modulators, encoding equipment.
- Participate in 24Hr technical coverage of the Headend and digital platforms (Nationally.
- Review logs/monitoring platform to ensure 99.995% availability.


- Oversee quality and efficiency of fiber and coax construction services
- Coordinate daily activities for aerial and underground plant construction
- Provide updates to internal and external customers, ensure projects comply with standards






















