- – Manage client relationships, ensuring 95%+ retention and contract renewals.
- – Identify and close new business opportunities, owning the full sales cycle.
- – Analyze market trends to deliver data-driven workforce solutions and strategies.
- – Leverage network to identify targets and conduct outreach for client introductions
- – Provide market insights and support proposal strategy for client meetings and deals
- – Maintain CRM records with contact details, next steps, and discussion summaries
- – Maintain cloud and on-prem environments, network configurations, and user accounts
- – Resolve urgent tickets swiftly, ensuring continuity for mission-critical operations
- – Support teams with troubleshooting, training, and documentation of IT workflows