- – Maintain cloud and on-prem environments, network configurations, and user accounts
- – Resolve urgent tickets swiftly, ensuring continuity for mission-critical operations
- – Support teams with troubleshooting, training, and documentation of IT workflows
- – Manage client relationships, ensuring 95%+ retention and contract renewals.
- – Identify and close new business opportunities, owning the full sales cycle.
- – Analyze market trends to deliver data-driven workforce solutions and strategies.
- – Contribute to drafting designs for electrical systems, including power distribution.
- – Perform detailed drafting using AutoCAD and Revit for 2D and 3D modeling.
- – Collaborate with engineers to refine designs and ensure compliance with standards.