- – Maintain cloud and on-prem environments, network configurations, and user accounts
- – Resolve urgent tickets swiftly, ensuring continuity for mission-critical operations
- – Support teams with troubleshooting, training, and documentation of IT workflows
- – Build and execute partnership strategy to expand BigGeo's ecosystem and value.
- – Negotiate commercial agreements and develop measurable partnership models.
- – Collaborate with Sales and Marketing on joint campaigns and partner-led growth.
- – Leads technical coaching and mentorship for ML Educators, enhancing team skills.
- – Oversees project management and resource allocation to ensure timely content delivery.
- – Establishes technical standards and quality assurance processes for training materials.