- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Model exceptional hospitality to enhance guest and team member experiences.
- – Communicate effectively with guests to ensure high satisfaction and loyalty.
- – Oversee front-of-house operations, driving sales and developing team leaders.
- – Review and verify Shopify orders, ensuring accuracy of customization details.
- – Communicate with suppliers about order specifics, pricing, and quality concerns.
- – Respond to customer inquiries and resolve issues related to orders and services.