

- Customer collections & credit functions across Canada & Bermuda
- Negotiate payment arrangements & deliver high quality service
- Maintain accurate account notes & meet call volume targets


- Analyze operational processes for improvements.
- Support implementation of people, process, and system changes.
- Act as a change leader and deliver change management framework.

- Lead land use planning projects from conception to implementation in complex environments.
- Synthesize complexity into implementable strategies, plans, and recommendations.
- Communicate complex planning issues and solutions to various audiences.
































