- – Deliver early-stage programming, including workshops and cohort-based sessions.
- – Facilitate client intake, ensuring accurate data entry and resource assignment.
- – Track program metrics and report trends to enhance client experience and support.
- – Prepare and serve a variety of hot and cold beverages to customers.
- – Maintain cleanliness and organization of the coffee station and seating areas.
- – Provide excellent customer service by engaging with clients and addressing needs.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.