- – Manage housekeeping operations, ensuring cleanliness and guest satisfaction.
- – Implement training programs for staff on customer service and safety protocols.
- – Coordinate with maintenance for timely room upkeep and address guest needs.
- – Own administrative tasks, transforming convoluted processes into efficient systems.
- – Build and maintain processes in Monday.com, Slack, and Google Workspace for efficiency.
- – Manage office logistics, including organization, supply restocking, and general upkeep.
- – Model exceptional hospitality to enhance guest and team member experiences.
- – Communicate effectively to ensure guest satisfaction and drive sales initiatives.
- – Assist in hiring, onboarding, and training staff to build a strong team culture.