- – Lead program planning, delivery, and evaluation to meet organizational goals.
- – Develop and implement work plans, ensuring accountability and resource management.
- – Build and maintain strategic partnerships to enhance community engagement and support.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Model exceptional hospitality to enhance guest and team member experiences.
- – Communicate effectively with guests to ensure high satisfaction and loyalty.
- – Oversee front-of-house operations, driving sales and developing team leaders.