- – Lead, coach, and develop a high-performing store team to drive engagement.
- – Own sales performance, manage KPIs, and execute action plans for improvement.
- – Ensure operational excellence by maintaining compliance, inventory, and store standards.
- Diriger une équipe multidisciplinaire pour optimiser les soins aux patients
- Élaborer et surveiller les horaires et les politiques opérationnelles
- Analyser les données et développer des initiatives pour améliorer les services
- – Manage major incidents, ensuring timely resolution and adherence to SLAs/SLOs.
- – Implement solutions to enhance customer experience and eliminate recurring issues.
- – Facilitate communication among teams, providing leadership during escalations.