- – Lead and manage recreation programs, ensuring safety and member satisfaction.
- – Develop and implement operational procedures, budgets, and staffing plans.
- – Foster a culture of accountability, coaching staff, and enhancing team performance.
- – Manage staff hiring, training, scheduling, and performance evaluations.
- – Oversee daily operations, ensuring smooth service and resolving customer issues.
- – Control inventory, budget, and expenses to maintain profitability and efficiency.
- – Own administrative tasks, transforming convoluted processes into efficient systems.
- – Build and maintain processes in Monday.com, Slack, and Google Workspace for efficiency.
- – Manage office logistics, including organization, supply restocking, and general upkeep.