- – Develop annual event strategy and oversee execution of diverse events.
- – Manage event logistics, including venues, vendors, and on-site experiences.
- – Lead and mentor events team, ensuring alignment with budget and goals.
- – Inspects accounts to ensure compliance with company and customer standards.
- – Supervises multiple locations, managing staff and maintaining operational quality.
- – Conducts regular customer visits to foster relationships and address concerns promptly.
- – Model exceptional hospitality to enhance guest and team member experiences.
- – Communicate effectively to ensure guest satisfaction and drive sales initiatives.
- – Assist in hiring, onboarding, and training staff to build a strong team culture.