- – Lead and manage recreation programs, ensuring safety and member satisfaction.
- – Develop and implement operational procedures, budgets, and staffing plans.
- – Foster a culture of accountability, coaching staff, and enhancing team performance.
- – Manage staff hiring, training, scheduling, and performance evaluations.
- – Oversee daily operations, ensuring smooth service and resolving customer issues.
- – Control inventory, budget, and expenses to maintain profitability and efficiency.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.