Operations Manager Emplois
- Gérer les escalades 24/7 et assurer la satisfaction client
- Analyser incidents majeurs et coordonner les équipes internes
- Expertise en télécommunications et service à la clientèle
- – Coordinate access to resources and culturally safe supports during crises.
- – Facilitate engagement sessions and implement community-driven wellness initiatives.
- – Build relationships with wellness teams, Elders, and external service providers.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on product knowledge and sales techniques to boost performance.
- – Oversee daily operations, ensuring compliance and maintaining store standards.