- – Lead daily restaurant operations, ensuring quality service and efficient workflows.
- – Supervise staffing, training, scheduling, and performance management for all teams.
- – Monitor financials, inventory, and compliance with food safety and workplace standards.
- – Own administrative tasks, transforming convoluted processes into efficient systems.
- – Build and maintain processes in Monday.com, Slack, and Google Workspace for efficiency.
- – Manage office logistics, including organization, supply restocking, and general upkeep.
- – Build and run weekly and monthly operating cadences across all functions.
- – Create visibility into client health, rep performance, and delivery risks.
- – Develop and standardize workflows for onboarding, performance management, and recovery.