- – Plan and execute events from conception to completion, managing all details.
- – Collaborate with clients to tailor services and meet specific event objectives.
- – Manage budgets and negotiate contracts, ensuring events stay within financial limits.
- – Lead daily restaurant operations, ensuring exceptional service and sanitation.
- – Analyze banquet orders and coordinate setups, staffing, and menu execution.
- – Train and manage staff, maintaining inventory and compliance with safety standards.
- – Manage major incidents, ensuring timely resolution and adherence to SLAs/SLOs.
- – Implement solutions to enhance customer experience and eliminate recurring issues.
- – Facilitate communication among teams, providing leadership during escalations.