- – Ensure seamless execution of events by coordinating details and services.
- – Supervise Banquet Department activities, assigning tasks and communicating goals.
- – Monitor budgets and control costs while maintaining high-quality guest service.
- – Lead, coach, and develop a high-performing store team to drive engagement.
- – Own sales performance, manage KPIs, and execute action plans for improvement.
- – Ensure operational excellence by maintaining compliance, inventory, and store standards.
- – Lead and develop Crafthouse team, fostering a positive workplace culture.
- – Oversee daily operations, ensuring high standards for guest experience and service.
- – Manage financial performance, including budgeting, revenue monitoring, and cost control.